Successfully delivered a more engaging and accessible user experience for Paysend's Global Transfers, contributing to increased customer satisfaction and loyalty.
Expanded Paysend's capabilities by integrating a variety of payment options, making financial transactions more accessible to a broader audience.
Enhanced the KYC process, resulting in a 56% increase in successfully verified customers, thanks to the optimized user flow and reduced drop-off rates.
Fostered a collaborative environment that bridged the gap between design and development, leading to a more cohesive and user-focused platform.
Influenced strategic decisions through in-depth research and analysis, aligning design initiatives with Paysend's overarching business goals and contributing to its significant growth and expansion in the market.